Meraki is a venture-backed spinout from MIT. We've built a small, dedicated team with a strong sense of mission and fun, and are always on the lookout for talented people to join us. Specific positions we're trying to fill are listed below. We are currently located in San Francisco, California.
Front-End Engineer
Location: San Francisco, CA
Meraki seeks a superstar web front-end programmer to join our user interface team. We are developing innovative user interfaces to manage some of the world's biggest mesh networks and deliver compelling content to those networks' users.
Responsibilities
- Design, build, and maintain web-based interfaces for managing and visualizing large wireless mesh networks.
- Design, build, and maintain end-user content delivery mechanisms for news, community announcements, advertising, etc.
- Scale web site capacity to thousands of simultaneous users.
- Find and solve performance bottlenecks arising in various parts of the system, from client-side Javascript to the database back-end.
Requirements
- Awesome Javascript, CSS, and Ruby on Rails skills. You can make a browser do anything.
- Attention to detail and an eye for for information design and tasteful user interfaces. You know when something looks good.
- Knowledge of relational databases and SQL.
- Engineering depth beyond web front ends. You understand the systems performance implications of your UI. You know how to scale a site to thousands of users.
- Academic computer science background (BS required; MS/PhD a plus)
- Experience with networking is a plus.
To apply, send email with subject "Web UI Engineer" to eng-jobs@meraki.com. If possible, please enclose links to one or two web projects you have worked on.
Firmware Engineer
Location: San Francisco, CA
This position is for talented hackers who love working on low level networking code and wireless firmware. Your work will be widely deployed and used to connect the unconnected.
Responsibilities
- Device driver development
- New hardware platform bring up and build environment optimization
- Firmware performance optimization and analysis
Requirements
- BS in computer science or equivalent. MS or PhD is a plus.
- Exceptional C++/C programming skills
- 3+ years experience in software/algorithm/protocol design, preferably in networking protocols or distributed systems.
- Experience developing and maintaining Linux network device drivers.
- Knowledge or experience in 802.11 wireless is preferred
- Strong foundation in networking, and have developed systems in several networking areas, including TCP/IP, Ethernet, and wireless protocols.
- Linux experience preferred.
To apply, send email with subject "Firmware Engineer" to eng-jobs@meraki.com. If you've worked on an open source or research project, tell us about it or send us a link.
Scaling Engineer
Location: San Francisco, CA
Meraki is looking for talented hackers who are excited about working on a unique, large-scale system which is bringing affordable Internet access to the next billion people. Our tight-knit engineering teams work on challenging problems such as scalable, highly-available backend services, distributed authentication systems, and distilling massive amounts of data into useful web tools.
Responsibilities
- Design core, backend software components
- Code using primarily C/C++, Ruby
- Interface with other teams to incorporate their innovations and vice versa
- Conduct design and code reviews
- Analyze and improve efficiency, scalability, and stability of various system resources
Requirements
- M.S. Computer Science or related field preferred
- Extensive experience building large-scale server applications
- Expert knowledge developing and debugging in C/C++ and Java on *nix
- Knowledge of ruby or other interpreted language
- Experience with operating system internals, filesystems, programming language design, compilers, distributed systems, or server architectures
To apply, send email with subject "Scaling Engineer" to eng-jobs@meraki.com. If you've worked on large web apps, tell us or send us a link.
System Administrator
Location: San Francisco, CA
Meraki is looking for system administrators to help us build out our highly-available backend services and develop the tools to keep it growing and running smoothly. We're looking for people who live, eat, and breathe Linux, Apache, and relational databases because we do too.
Responsibilities
- Maintain and build out backend infrastructure
- Design and implement extremely high-volume, fault-tolerant distributed server systems
- Interface with other teams to incorporate their innovations and vice versa
Requirements
- B.S. Computer Science or related field preferred
- Knowledge of ruby, perl, C and shell
- Experience deploying Linux, Windows, NS6.0, IOS
- Worked with tools such as Nagios, Cricket, Ethereal, tcpdump, Symantec Ghost, Snort, IPtables
- Deep understanding of DNS, SNMP, SMTP, HTTP, TCP/IP
- Experience configuring Apache and setting up either PostgreSQL or MySQL
To apply, send email with subject "System Administrator" to jobs@meraki.com. If you've worked on an open source project, tell us about it or send us a link.
Strategic Account Manager - Carrier Sales
Location: San Francisco, CA
Meraki is helping carriers and operators to rapidly connect large numbers of people to broadband wireless in entirely new ways. The effective SAM will acquire and develop new business with carriers and operators within region or line of business. This is a hunter position.
Responsibilities
- Manage full sales cycle from prospecting to deployment
- Focus on driving new booked revenue in the carrier market and manage aggressive quota
- Establish and maintain industry network and knowledge
- Perform as advocate for the customer through solution selling, and technical, product and provision support.
- Conduct contract negotiations
- Internal planning and communication including sales force automation, contact management systems, business case development, and desktop applications.
Requirements
- Bachelor's degree or equivalent preferred, MBA a plus
- Demonstrated consultative selling and major account management experience
- Proven track record of performance against quotas
- 4+ years of B2B technology sales experience
- Wireless and networking experience preferred
To apply, send email with subject "Strategic Account Manager - Carrier Sales" to jobs@meraki.com.
Account Executive - Carrier Sales
Location: San Francisco, CA
Meraki is helping carriers and operators to rapidly connect large numbers of people to broadband wireless in entirely new ways. The Carrier Sales AE will enable carriers and large network operators in a specific region or segment to connect users with unprecedented speed and economy.
Responsibilities
- Conduct both teleconference and in-person meetings with prospects and customers throughout the sales cycle
- Ensure best-in-class responsiveness and support for carrier customers
- Collaborate with Strategic Account Manager to create and execute strategic account plans
- Drive new booked revenue in the carrier market against aggressive quota
- Establish and maintain industry network and knowledge
- Perform as advocate for the customer through solution selling, and technical, product and provision support.
- Internal planning and communication including sales force automation, contact management systems, business case development, and desktop applications.
Requirements
- Bachelor's degree or equivalent preferred
- Demonstrated consultative and inside selling experience.
- Proven track record of performance against quotas
- 2+ years of B2B technology sales experience
- Wireless and networking experience preferred
To apply, send email with subject "Account Executive - Carrier Sales" to jobs@meraki.com.
Regional Channel Manager
Location: San Francisco, CA
Meraki is looking for experienced Channel Managers who will drive business with channel partners in specific regions worldwide. If you welcome a rapidly growing, fast-paced environment in a dynamic and competitive industry, then we want to hear from you.
Responsibilities
- Execute Meraki's partner selection process
- On-board newly signed partners in your respective territory
- Build strong relationships throughout your region
- Day-to-day operations of partner management including:
- Partner pipeline management
- Overseeing partner's participation in required Meraki training
- Collaborating with partners on execution of marketing programs
- Assist partner in all pre- and post-sales activities to ensure sales success and customer satisfaction
- Lead-generation activities
- Manage regular partner communication programs
- Meet or exceed quarterly sales targets
Requirements
- 4+ years technical sales experience through direct and indirect channels
- Software or software-as-a-service (SAAS) experience a plus
- Demonstrated track record of successful solution selling and quota attainment
- Demonstrated experience working in a small team environment requiring cross-departmental activities
- Goal oriented with a track record of having exceeded sales targets consistently
- Ability to work with many customers and prospects simultaneously a must
- Strong direct sales experience in addition to channel/in-direct sales a plus
- Ability to work independently and in a team environment to maximize results
- High energy, creative and initiative-taking very important
- Excellent written, verbal and presentation skills required
- BS degree or equivalent a plus
To apply, send email with subject "Regional Channel Manager" to jobs@meraki.com.
Deployment Specialist
Location: San Francisco, CA
Meraki is looking for talented people to drive field research
involving wireless network deployments. This is a unique opportunity
to develop and document best in class techniques for deploying Meraki
networks. Some portion of time will be spent assisting the business
development team. This is an exciting role for someone that is hands
on, eager to learn, an effective communicator, and a great problem
solver.
Responsibilities
- Be the expert in network deployment, maintenance, and troubleshooting
- Conduct site surveys and create deployment plans
- Develop a knowledge base of best methods
- Analyze network performance using Meraki's Dashboard and field data
- Present analysis and the voice of the customer to management and
engineering
Requirements
- BS in ME, IE, EE or similar is required
- Understanding of networking, web services, wireless communication
and building construction - Must be able to travel up to 50% of the time, domestic and
international - Able to drive to sites and carry necessary tools and equipment
To apply, send email with subject "Deployment Specialist" to jobs@meraki.com.
Product Manager
Location: San Francisco, CA
Meraki is looking for talented product managers to guide our products from conception to launch. If you're eager to bring access to the next billion people and have a proven track record of excellence, we have a spot for you.
Responsibilities
- Gather and prioritize customer requirements
- Define product strategy, roadmap, positioning, and pricing
- Work with our world-class engineers to build the products
- Assist and train our rapidly growing sales team
Requirements
- BA/BS in Computer Science or a related technical field
- MBA from a top program desired
- 2-5 years of product management or related experience
To apply, send email with subject "Product Manager" to pm-jobs@meraki.com.
Channel Marketing Lead
Location: San Francisco, CA
Meraki is looking for an experienced Channel Marketing professional who can help build, manage, and improve our channel marketing programs in the US and globally. This is a unique opportunity to work with the channel to bring tremendous value to their customers and reshape an industry. If you are a strong marketing leader looking to work in a rapidly growing, fast-paced environment in a dynamic and competitive industry, then we want to hear from you.
Responsibilities:
- Lead partner awareness and recruitment activities
- Collaborate on the development and improvement of the key elements of the partner program (e.g., incentives, partner portal, tools)
- Lead partner communication programs including closed-loop feedback programs and partner events (e.g., partner councils, surveys, partner-to-partner collaboration/community, etc.)
- Work closely with sales team to hit revenue targets and scale the program
- Work closely with product teams to continually improve our value proposition to partners
- Track effectiveness of partner recruitment programs and sales lead programs for partners
Requirements
- Experience building and leading channel marketing programs
- Demonstrated track record of working effectively with channel sales teams
- Deep expertise with direct marketing/lead generation programs including tracking effectiveness of programs
- Experience leading awareness campaigns and marcom projects
- Knowledge and experience with wireless networking, broadband, and telecom carrier marketplace is a plus
- Proven ability to work effectively on cross functional initiatives (esp. with product, sales, engineering)
- Need to be a high energy self starter that can work independently and be a leader in a dynamic environment
- Excellent written, verbal and presentation skills required
- Bachelor's degree or equivalent required. MBA a plus
To apply, send email with subject "Channel Marketing" to jobs@meraki.com.
Customer Acquisition and Awareness Marketing Lead
Location: San Francisco, CA
Meraki is looking for an experienced marketing professional who can get the word out about Meraki to our target customers. You will have an opportunity to make a significant impact on the company by growing revenue and playing a pivotal role in driving awareness in the US and globally. If you are a strong marketing leader looking to work in a rapidly growing, fast-paced environment in a dynamic and competitive industry, then we want to hear from you.
Responsibilities:
- Lead the company's direct marketing lead generation campaigns to drive web and telesales (inbound and outbound) revenue in the US and globally
- Drive requirements to optimize Meraki's web site to improve lead generation and sales conversion rates
- Track effectiveness of lead generation and lead conversion process
- Work closely with the sales and product teams to find opportunities to improve marketing and sales effectiveness
- Be key contributor to PR and awareness strategy and track impact of these activities on growing company awareness, lead generation, and sales
- Manage annual budgeting and business case for direct and awareness marketing funding
Requirements
- Experience with on-line and off-line lead generation campaigns including SEM, banner ads, affiliate, direct mail, lead lists, etc.
- Several examples of successful campaigns that generated profitable sales. In particular, you need to be able to show how you determined the profitable cost of acquisition, how results were tracked, and how you optimized these programs
- Experience with a web/telesales model for products that are a "considered" purchase. Experience with outbound telesales is a big plus
- Proven ability to work effectively with sales (especially telesales) and product teams is a must
- Experience selecting, managing, and working with marketing agencies especially on-line (e.g., SEM) and PR
- Industry experiences that are a big plus include marketing to SMBs in a multi channel company (e.g., web, telesales, channel) and knowledge of the wireless, broadband, and telecom carrier marketplace
- Need to be a high energy self starter that can work independently and be a leader in a dynamic environment
- Excellent written, verbal and presentation skills required
- Bachelor's degree or equivalent required. MBA a plus
To apply, send email with subject "Customer Acquisition & Awareness" to jobs@meraki.com.
Product Marketing Lead
Location: San Francisco, CA
Meraki is looking for an experienced marketing professional to lead Product Marketing. You will play a key role in designing and implementing Meraki's go-to-market strategy including defining our target customer segments, company and product positioning, and value proposition. You will work hand-in-hand with the product management and sales teams to communicate the company's value proposition to the market place, launch new products, and contribute to the product roadmap. If you are a strong marketing leader looking to work in a rapidly growing, fast-paced environment in a dynamic and competitive industry, then we want to hear from you.
Responsibilities:
- Define and continue to refine our target customer segments, product and company positioning, and value proposition messaging. When appropriate drive market research initiatives
- Drive requirements and priorities for the Marcom team to ensure we drive consistent and high impact messaging of our value proposition in all communication channels (e.g., web site, sales collateral, advertising, etc.)
- Lead product launch communication to all our key audiences through all sales and communication channels
- Own the company web site working closely with product, sales, and UED teams
- Lead communication programs to existing customers to increase engagement and loyalty
Requirements
- Deep product marketing and/or product management experience
- Demonstrated track record of working effectively with senior management (CEO, CFO, VPs, etc.), product, and sales organizations
- Broad marketing experience especially leading product launches, marcom, web site strategy and messaging, market research, and branding
- Knowledge and experience with wireless, broadband, and telecom carrier marketplace is a big plus
- Need to be a high energy self starter that can work independently and be a leader in a dynamic environment
- Excellent written, verbal and presentation skills required. You need to be able to sell your ideas within the company as well as be very effective selling the company to potential customers
- Bachelor's degree or equivalent required. MBA a plus
To apply, send email with subject "Product Marketing" to jobs@meraki.com.
Copywriter/Marcom Professional
Location: San Francisco, CA
Meraki is looking for an experienced copywriter and marketing communications professional that can be the "voice" of Meraki. From our web site, to sales collateral, to messages to our existing customers you will be pivotal in establishing a consistent Meraki tone and brand. If you are looking to work in a rapidly growing, fast-paced environment in a dynamic and competitive industry, then we want to hear from you.
Responsibilities:
- Lead copywriting activities for all major communication vehicles including our web site, sales collateral, customer communications, etc. and for product packaging/collateral (e.g., how to guides)
- Provide copywriting leadership, guidelines, and editing for external communications produced by other groups in the company (e.g., company blog that my have contributors from product, engineering, sales, etc.)
- Manage any external agencies or contractors we may employ to provide additional copywriting services
Requirements
- Deep copy writing experience across a wide variety of communication vehicles (e.g., web site, sales collateral, product packaging and manuals, blogs, annual reports, etc.)
- Expertise taking technical concepts and simplifying the message to communicate with non-technical audiences
- Demonstrated track record of working effectively with marketing, product, sales, and engineering/operations teams
- Experience managing other copywriters or contractors/agencies
- Knowledge or experience with wireless, broadband, and telecom carrier, and small to medium sized business markets is a big plus
- Need to be a high energy self starter that can work independently and be a leader in a dynamic environment
- Excellent written, verbal and presentation skills required
- Bachelor's degree or equivalent required. MBA a plus
To apply, send email with subject "Copywriter-Marcom" to jobs@meraki.com.